Mermaid Tours

Privacy Policy

Mermaid Tours, located in Barcelona, Spain, (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we handle the personal data we collect and how you can exercise your privacy rights.

1. Information We Collect

When you use our services or interact with us, we may collect:

  • Personal Identification Information (Name, email address, phone number, passport number).
  • Travel details (itinerary, bookings, special requests).
  • Payment Information.
  • Feedback and reviews.
  • Any other information you provide voluntarily.

2. How We Use Your Information

We use the data we collect:

  • To fulfill your travel bookings and provide requested services.
  • To communicate with you, including marketing and promotional purposes.
  • For internal purposes such as auditing, data analysis, and research to improve our services.
  • To comply with legal and regulatory obligations.

3. Disclosure of Information

We may share your personal information with:

  • Third-party providers involved in fulfilling your bookings.
  • Authorities, if required by law.
  • Any third party to which we may sell, transfer, or merge parts of our business or our assets.

4. Data Retention

We retain personal data only for as long as necessary for the purposes set out in this policy or to fulfill legal requirements.

5. Your Rights

In accordance with Spanish data protection laws, you have the right to:

  • Access the personal data we hold about you.
  • Rectify inaccuracies in your data.
  • Request the erasure of your personal data.
  • Restrict processing of your data.
  • Data portability.
  • Object to our use of your personal data.

6. Security

We employ robust security measures to protect your personal information. However, no method of transmission over the Internet is entirely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. International Transfers

As we operate internationally, we may transfer your personal data to third countries outside the EU. Whenever we do so, we ensure the same level of protection is afforded to it by using suitable safeguards.

8. Changes to This Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any concerns or queries regarding our privacy practices or this Privacy Policy, please contact us at:

Mermaid Tours

Barcelona, Spain
Phone: +34 620 790095

This Privacy Policy is meant for illustrative purposes and might not be fully compliant with all legal requirements. It’s essential to consult with legal counsel familiar with Spanish data protection laws to ensure your privacy policy is fully compliant.

Last Updated: 24th Aug 2023